DBBet KYC & AML Policy
This Anti-Money Laundering (AML) and Know Your Customer (KYC) Policy explains how DBBet carries out identity check, ID verification, and other security measures for users in Bangladesh. The policy sets out the regulatory requirements that apply to the platform and informs every account holder about how personal data is collected and used to prevent money laundering, terrorism financing, fraud, and other financial crime. It is designed to support user safety, fair play, transparency, and responsible gaming across all casino and sportsbook services.
Purpose of KYC & AML
KYC and AML procedures on DBBet are applied to verify the identity of each account holder, to prevent fraud, and to detect and deter financial crime linked to betting and gaming activities. These controls are central to user safety, account protection, and compliance with applicable anti-money laundering and counter-terrorism financing rules in Bangladesh.
The platform aims to provide the following guarantees for users:
- Fair play in all betting and gaming activities, supported by strict identity check and ID verification procedures.
- User safety and account protection through controlled document submission and secure handling of personal data.
- Transparency in how information is requested, reviewed, and stored for AML and CTF purposes.
- Compliance with regulatory requirements, including transaction monitoring and reporting obligations to competent authorities where required.
- Application of consistent security measures to reduce the risk of suspicious activity and misuse of the financial system.
KYC Requirements and Identity Check
Every new user must complete identity check and ID verification before full access to services or withdrawals can be granted. Additional document submission may be requested at any time during the lifetime of the account to confirm that information remains accurate and to address suspicious activity or AML concerns.
Depending on risk level and regulatory requirements, the following document categories may be requested:
- Government issued photo identification, such as a valid national ID card, passport, or driving licence that allows reliable ID verification of the account holder.
- Proof of residential address, supported by recent documentation showing the user’s full name and address, such as a utility bill, bank statement, or official government letter.
- Confirmation of ownership of payment methods, for example evidence that a bank account, card, mobile wallet, or other instrument used for deposits and withdrawals belongs to the same account holder.
- Additional KYC documents or information where required for enhanced due diligence, such as information about source of funds or source of wealth.
AML Measures and Transaction Monitoring
DBBet applies structured AML controls, transaction monitoring, and risk-based security measures to prevent money laundering, terrorism financing, fraud, and other illegal activity. These measures help protect user safety and maintain a transparent and compliant gaming environment in line with regulatory requirements in Bangladesh.
Key AML and counter-terrorism financing controls include:
- Continuous transaction monitoring for deposits, bets, wins, withdrawals, and transfers in order to detect patterns of suspicious activity.
- Automated detection rules that flag unusual behaviour, rapid movement of funds, or activity inconsistent with the customer profile.
- Enhanced due diligence for high risk users, high value transactions, complex payment flows, and any activity that suggests possible misuse of the platform.
- Regular review of large or unusual transfers, including manual checks of document submission and the purpose of transactions by the compliance team.
- Risk scoring of customers and transactions based on objective criteria, including location, behaviour, and payment method, to prioritise AML oversight.
- Screening of users against applicable sanctions lists and identification of politically exposed persons (PEPs), in line with relevant AML standards in Bangladesh.
- Reporting obligations to competent authorities where required by law, including filing of suspicious transaction reports or other notifications related to suspected money laundering or terrorism financing.
Prohibited Activities Supporting KYC and AML
To support effective KYC, AML, and transaction monitoring, DBBet restricts certain behaviours that pose a risk to user safety, fair play, and regulatory compliance. Any attempt to engage in prohibited activities may be treated as suspicious activity and handled under this policy and applicable law in Bangladesh.
The following activities are strictly prohibited on the platform:
- Opening or operating multiple accounts for the same person, or using false information to create accounts for others.
- Submitting forged, altered, expired, or stolen identification documents during identity check or document submission.
- Using the platform to attempt money laundering, layering of funds, terrorism financing, or other financial crime.
- Manipulating systems, software, odds, or games, or attempting to interfere with transaction monitoring and other security measures.
- Sharing, selling, or otherwise transferring account access, login details, or betting control to any third party.
- Using payment instruments or financial accounts that do not belong to the registered account holder, including third party cards, wallets, or bank accounts.
- Misrepresenting identity or status, including hiding beneficial ownership, using nominees, or acting on behalf of another person without proper disclosure and approval.
Consequences of Non-Compliance
Violations of this AML and KYC Policy, refusal to cooperate in identity check, or any attempt to hide or disguise suspicious activity may lead to immediate enforcement action. The same applies where the platform reasonably believes that regulatory requirements or reporting obligations may be triggered.
In case of non-compliance, measures may include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.
User Responsibilities for KYC and AML
Every account holder is responsible for providing accurate, complete, and up-to-date personal data during registration and throughout the relationship. Users must complete any required ID verification and document submission within the time limits communicated by the platform, including requests triggered by transaction monitoring or AML reviews. When the compliance team asks for additional information or supporting documents, users are expected to respond promptly and cooperate in good faith. All deposits and withdrawals must be carried out only through payment methods owned and controlled by the same account holder whose name appears on the gaming account. Users should promptly report any suspicious activity on their account, including unauthorised access, unusual transactions, or requests from others to use their account or payment methods.
Fair Play, Transparency and User Safety
DBBet is committed to fair play and transparency to protect users in Bangladesh and to maintain a safe, compliant environment for online casino and sportsbook activities. AML, KYC, and broader security measures are designed to support responsible gaming, account protection, and trust in the integrity of the platform.
The following principles guide this approach:
- Compliance with KYC and AML standards that align with local and international regulatory requirements and best practices.
- Confidentiality and strong protection of personal data collected during identity check, document submission, and transaction processing.
- Ongoing monitoring for suspicious activity and use of risk-based controls to detect and respond to potential abuse of the platform.
- Prevention of manipulation, collusion, and other unfair behaviour that could undermine fair play in casino games or sports betting.
- Accessible user support on safety and security matters, including guidance on verification, account protection, and responsible gaming tools.
- Shared responsibility between the platform and users, recognising that transparent cooperation is essential for effective AML and CTF controls.
- Equal and consistent application of rules and procedures for all users, so that every account holder is treated fairly and in line with this policy.
Updated: